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Job Opportunity: Customer Sales Representative

REPORTS TO: REGIONAL SUPERVISOR

Job Role:  To ensure business growth and provision of quality customer service in line with the society values and objectives. Marketing and selling of company products.Ensuring we achieve the set targets.Ensuring market coverage in the region.Expanding and growing the market

Key Responsibilities

  • Innovation of the best strategy to grow sales in assigned region that will contribute to growth in sales.
  • Daily visits of customers to check on 100% availability of our products and increase sales.
  • Negotiate for increased visibility across all Supermarkets.
  • Customer relationship management to ensure that we attain our goals easily.
  • Ensuring distribution is done effectively by working closely with distribution team.
  • Working closely with credit control to assist in debt collection.
  • Recruiting institutions and restaurants and hospitals.
  • Ensure proper pricing of all our products to avoid over pricing and underpricing by the trade.
  • Submit all regular reports and sales documents within the time set for submission of such reports and/or documents.
  • Closely monitoring of the competitors’ activities and make timely reports for quick and effective decision making.
  • Attend to dissatisfied customers and consumers with prompt resolutions and reassurance of any complaints related to our products or services
  • Ensure proper and clear demarcation of distributors territories within your region of coverage.

Requirements for the position

  • Diploma in sales & marketing or related business discipline.
  • Minimum 2 years’ experience working in FMCG industry.

Competencies

  • Exceptional good negotiation skills.
  • Must be computer literate.
  • Excellent written and verbal communication skills (articulate) coupled with good listening and critical reasoning skills.
  • Excellent interpersonal skills.
  • Leadership skills
  • Good report writing skills coupled with excellent presentation skills

Interested candidates who meet the above criteria can forward their application to hr@wakulimadairy.co.ke by 18th December 2024.